Privacy and Cookie Policy

At Unlock, we value your privacy and are committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, store, and share your information in accordance with the General Data Protection Regulation (GDPR - EU 2016/679).

By registering or signing in to Unlock, you explicitly accept the terms of this policy and consent to the processing of your personal data as outlined below.

1. Information We Collect

We collect personal and non-personal data to improve your experience on our platform.

Personal Data:

  • Account details: name, email, phone number, preferences.
  • Optional data: uploaded resumes, profile pictures, etc.

Automatic Data:

  • IP address, device, browser type, usage data collected via cookies and third-party tools.

2. How We Use Your Data

  • To Provide Services: Offer personalized experiences, including AI-driven job and housing matches.
  • To Improve the Platform: Use data analytics and feedback to enhance features and performance.
  • To Communicate: Send platform updates, notifications, or offers (only with consent).
  • To Comply with Legal Obligations: Prevent misuse and ensure secure access.

3. Use of Third-Party Services

  • OpenAI: Used to enhance user experience via AI content and job matching recommendations. Some user input may be processed by OpenAI APIs in anonymized form.
  • Google Analytics: Used to collect aggregated usage statistics for performance and improvement, in compliance with GDPR using IP anonymization.
  • Firmz: Data may be shared with Firmz Business Services L.L.C. only if the user explicitly requests a Firmz-related service (e.g. visa, business setup, consulting).

4. Data Security

We implement strong technical and organizational measures:

  • SSL encryption for all platform communication.
  • Secure server storage and regular system audits.

While we strive for maximum protection, we cannot guarantee absolute security over the internet.

5. User Rights (GDPR)

You have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Update or correct incorrect data.
  • Erasure: Request full deletion of your data (see this page).
  • Objection: Withdraw consent or object to certain processing.
  • Portability: Receive your data in a structured, machine-readable format.

To exercise your rights, contact: [email protected]

6. Use of Cookies

We use cookies to enhance functionality and user experience:

  • Essential Cookies: Required for platform functionality.
  • Performance Cookies: Track usage trends (e.g., Google Analytics).
  • Functionality Cookies: Remember user settings and preferences.
  • Marketing Cookies: Deliver personalized ads (used only with consent).

7. Cookie Management

You can manage cookies in your browser settings. Disabling certain cookies may limit functionality.

8. Policy Changes

We may update this policy from time to time. Major changes will be communicated via the platform or email.

9. Contact

If you have questions about this policy or your data, contact us at:

10. Acceptance

By registering or logging in to Unlock, you confirm that you have read, understood, and accepted this Privacy and Cookie Policy in compliance with EU laws.